Do it Here 2017-06-19T12:12:32+00:00

Do It Here

Useful links and downloads for carers.

A helping hand. Volunteering opportunities.

Apply For Carers’ Allowance

Before you apply make sure you have your:

  • National Insurance number (if you have a partner you’ll need theirs too)
  • bank or building society details
  • employment details and latest payslip if you’re working
  • P45 if you’ve recently finished work
  • course details if you’re studying

You also need details of the person you care for. You need their:

  • date of birth and address
  • National Insurance number if they’re 16 or over
  • Disability Living Allowance reference if they’re under 16
  • You can backdate your claim by up to 3 months.
Apply For Carers’ Allowance Now

Carers who don’t qualify for Carer’s Allowance may qualify for Carer’s Credit. If you’re caring for someone for at least 20 hours a week.
Carer’s Credit helps with gaps in your National Insurance record. Your State Pension is based on your National Insurance record.

Apply for or renew a Blue Badge

Answer questions about your disability, check your eligibility and fill in an application form to apply for or renew a Blue Badge. Your application will then be sent to your council for a decision.

Start the Blue Badge Eligibility Tool

If you are caring for someone, it is important that you get a Carer’s Emergency Card to ensure that that person will be safe if you are caught up in an emergency.

How to get a card
Create your Carer’s Emergency Plan online, which is a set of information that includes details about the person you care for, the things you do to help them, and names of emergency contacts.

If you are unable to fill in this online form, phone Norfolk Carers Advice Line  on 0808 808 9876 or Norfolk County Council on 0344 800 8020 (textphone 0344 800 8011).

You will be sent a Carer’s Emergency Card, which you should carry. The card clearly states that you are a carer and that someone is relying on you to keep them safe and well. It also has your Emergency Plan number on it and the emergency helpline number 0344 800 8020.

Care Providers & Care Homes in Norfolk

Your guide to care and support for adults 2017/18 – including lists of care providers and care homes in Norfolk.

This comprehensive guide to adult social care in Norfolk provides you with information covering falls prevention, safety in the home, accessing help from social care and much more. The listings include details of all care providers in Norfolk, including:

East Norfolk
South Norfolk
West Norfolk
North Norfolk
Norfolk County Council

If you would like a free copy of the Norfolk guide to care and support for adults 2017, contact Norfolk County Council on 0344 800 8020 or Download it here.

Norfolk Directory has a range of leisure and social activities across Norfolk

Click here.

Norfolk Carers groups and events pages on this website can help you to find a local carers’ group just for you.  There are also groups that you can join that include the cared-for person.

Have a look – Click here. 

Dementia Friendly Norfolk has details of a number of local groups and events, suitable for carers and those living with dementia:

Click here.

You can make a lasting power of attorney (LPA) online or using paper forms.

Either way, you need to get other people to sign the forms, including the attorneys and witnesses.

You can get someone else to use the online service or fill in the paper forms for you, for example a family member, friend or solicitor.

You must register your LPA or your attorney won’t be able to make decisions for you.

Make an LPA online

Create an account to start your LPA.

You can:

  • get help and guidance at each step
  • save your forms and complete them later
  • review your answers and fix any mistakes

You need to print out the forms and sign them when you’ve finished.

Sign in to your account

Sign in to continue making your LPA.

Use the paper forms

Download the forms and print them out.

Signing the forms

You need to sign the forms before you send them off. They also need to be signed by:

  • the attorneys
  • witnesses
  • a ‘certificate provider’, who confirms you’re making the LPA by choice and you understand what you’re doing

Who can be a witness or certificate provider

Witnesses and certificate providers must be 18 or over.

Attorneys can witness each other sign, but they can’t:

  • witness you sign
  • sign as the certificate provider

You can’t be a witness if you’re the person appointing an attorney.

Get help

Ask the Office of the Public Guardian about help you can get if you:

  • don’t have a computer or internet access
  • want to use the online service but need some help

Office of the Public Guardian
Telephone: 0300 456 0300
Textphone: 0115 934 2778
Monday, Tuesday, Thursday, Friday, 9am to 5pm
Wednesday, 10am to 5pm
Find out about call charges

Local Councils

01362 656 870

01603 431 133

Great Yarmouth
01493 856 100

King’s Lynn and West Norfolk
01553 616 200

North Norfolk
01263 513 811

0344 980 33 33

South Norfolk
01508 533 701

Norfolk Carers Services

Advice Line
Information For Carers
Individual Support
Time For You Short Breaks
Grants and Funding
Carers Handbook
“We have a regular customer who’s in her 80s, who had recently had a fall and mentioned that she was finding it difficult to get to the pharmacy to pick up the medication. She was also caring for her husband, who has dementia. She was visibly relieved when we were able to offer her a phone service so she could place an order for repeat medication. and have it delivered. She was also finding it difficult to cope as a carer, so we gave her details of Norfolk Carers, the organisation that supports unpaid carers, and offered her on-going support if she needed it.”
Rachel Ray, Total Pharmacy in Watton
“Many of our colleagues are carers and Carers Week is an important event to inform our customers and colleagues about the help and support that is available in the local area.”
Jason Symonds, Store Manager, Sainsbury’s, Pound Lane Norwich

Download our handbook

Download our handbook.