Your health and wellbeing 2017-06-21T11:20:34+00:00

Your health and wellbeing

Having a break, holidays, and leisure activities

Norfolk Carers Time for You Short Breaks. The service is flexible and tailored to your needs, enabling you to, for example: take part in an activity or family event, go to a medical, education or work appointment.

The service is for carers aged 16 or over, caring for someone aged 18 or over, and for carers who don’t receive any other funded respite services from Social Care or the NHS.

Norfolk County Council’s Children with Disabilities Short Breaks Service
Young carers and young adult carers can get a break through this service. It provides short breaks and social care support for children and young people who have a disability that severely impacts on their quality of life and that of their carers and family members. Contact Norfolk County Council for details.

Day centres, lunch clubs and day activities provide social contact and a hot meal for the person you care for. Norfolk County Council and the local NHS publish a Norfolk Guide to Care and Support for Adults that includes details of day centres and day services that are available around Norfolk. The guide also contains lots of useful information regarding care and support to enable people to stay independent in their own homes for as long as possible.

Contact Norfolk County Council for a copy or download it from this website.
0344 800 8020

Norfolk Carers
We give small grants to start up or maintain a carers’ group that offers mutual support or leisure activities for carers aged 16 or over.  More details are on our grants and funding pages. 

If you think your group could benefit from this grant then please get in touch with us on  0808 808 9876 or 01603 219924, or alternatively, read the Guidance Notes and complete the Application Form below. Please send completed application forms to or the postal address below.

Small Grant Application Form 2016-2017

Small Grant Guidance for Applications 2016-2017


Norfolk Carers Support, First Floor, 69-75 Thorpe Road, Norwich NR1 1UA

Norfolk Carers Advice Line and this  website have details about a range of local groups and organisations that offer breaks, leisure, social activities and holidays for carers and the cared for person. Contact Norfolk Carers Advice Line for details or go to our groups and events pages.

Age UK Norfolk offer respite care, outside the home, at a specially designed centre in Norfolk. Their Day Support service provides a wide range of facilities and activities for people over 50 years of age. Day Support Clubs operate in Norwich and Diss. They also have details of care homes that will accept short- term residents.

Their Norfolk Care Home Finder  is a free service that can help you choose the right care home for your circumstances.
0300 500 1217 

Alzheimer’s Society run local Dementia Cafés that provide a safe, comfortable and supportive environment for people with dementia and their carers to socialise.
01603 763 556 

Open Britain One-stop shop for accessible tourism in the UK.
0845 124 9971 

Respite breaks and holidays for disabled people and carers.
0303 303 0145 

The Respite Association offer short-term respite care so that a carer can take a break.
01775 820 176 

Cinnamon Trust
If a pet owner is taken into hospital, or dies, they may be able to help.
01736 757 900

Let your workplace know that you are a carer and ask them if they have a carers’ policy, counselling service or other support for carers. Some trade
unions offer support.

You have the right to request flexible working to cover hours, times or place of work if you have worked for the same employer for 26 weeks or more. You also have the right to take “reasonable” time off for an emergency involving a dependent, it might be paid or unpaid, at the employers’ discretion and you need to let your employer know as soon as possible.

You may be entitled to unpaid parental leave if you are caring for a disabled child under 18.

You have the right to legal protection from discrimination at work – contact Norfolk Carers Advice Line for more details.

Norfolk Carers Advice Line We can help you to find out what alternative care might be available for the person you are  looking after if you need to go to work, or to take up training or  learning opportunities. We have details of other organisations that can help you into work.
0808 808 9876

Here are some useful links:

Find out more about applying for flexible working on GOV.UK

Acas produces guidance on the right to request flexible working

Citizen’s Advice Bureau – Details on discrimination at work, common situations and flexible working.

NHS Choices – Employment rights for carers 

Work Preparation Support for Carers gives help and support for you to make a successful move into work. You might be able to get help with the cost of replacement care while you take part in training or attend interviews. -from-benefits-to-work/help-for-parents-and-carers

The National Careers Service is free, and can help you choose or change your career. You can book a local appointment. Caring can give you skills and experience that employers value.

You can take a free  Skills health check to decide what jobs might be right for you.
0800 100 900

Back to work clubs
“Those attending had different reasons for being out of work – from bringing up children to caring for elderly relatives – and some had not been in paid employment for more than 20 years.”

Broadland District Council’s Choices Programme

Ask your local council about similar schemes – or call Norfolk Carers Advice line – 0808 808 9876

If you need a computer for work or learning, Computers for Carers offer free recycled laptops to carers living in Norfolk and in receipt of Carers
Allowance and an income-based benefit.
01603 340 193

Carers’ Learning Grants
Carers aged 16 and over, living in Norfolk can apply once for a grant of up to £150 to cover learning course fees.
Contact Norfolk Carers Advice Line for more information.
0808 808 9876

Go to our Grants and Funding pages for more details.

Norfolk Directory is full of details about activities,
services and events to help people look after
themselves, and their families’ well-being, mental and
physical health, safety and education. It has details on
how to be active, involved and independent as well as
how to find suitable care and support.

Norfolk Carers Advice Line offers emotional support and practical information. The Advice Line gives access to Norfolk Carers Individual Support Service, which may help you feel less isolated.

You can talk to people who understand the stresses you may be under.
0808 808 9876

Norfolk Carers Support offers a counselling service for adult carers. Referrals can be made via Norfolk Carers Advice Line or directly to Norfolk Carers Support.

01603 219 924 

The Counselling Directory can help you find a local counselling service.
0333 3447 990

SANE runs a national out-of-hours mental health helpline, a non-emergency email and text service, and an online forum.
0300 304 7000

The Samaritans provide 24 hour emotional support. You can also talk to someone face to face if needed.
116 123

The Silver Line – A 24 hour free, confidential national helpline for older people (over 55).
0800 4 70 80 90

If you are in training or at college and need advice or support to combine your caring role with your studies, ask about the student support or wellbeing team, usually based in Student Services. They can help if you are thinking of taking up training, or
returning to college.

Wellbeing Norfolk and Waveney This service provides a range of support for people with common mental health and emotional issues. It is free for people aged 16 and over and access to their support is via the GP or any other health or social care professional, or you can self-refer.
0300 123 1503

Chill4us Carers
An on-line peer support group for family carers across the UK.

Carers UK
Carers UK have a listening service and chat room.
0808 808 7777

Activities or joining local groups

If you are thinking about joining a local group to make friends, get emotional support or take up an activity the Norfolk Carers Advice Line can help.
0808 808 9876
You can also go to our Groups and Events pages for details of a group near you. 

Norfolk’s Living Well Service Details of hundreds of services that can help you to make positive changes to your lifestyle, from quitting smoking to losing weight.

01603 732 333

Heron The Heron website has details of self-help and support groups for diseases and conditions.

NHS Choices 111 service has an on-line health advice service, an A-Z symptom checker and wellbeing section.
Telephone: 111

It is important to let your GP know you are a carer and find out how they may be able to support you, with such things as appointment times to suit, a flu jab, health check, carers’ groups or a referral to other sources of information and support. 

Total Health Pharmacy in Watton – one of Norfolk’s Carer-Friendly pharmacies


Your pharmacist will always be able to give expert advice on how to use medication, and discuss any issues, if the patient or carer is having any difficulties.  They also offer a review of any new medication and any medicines that you or the cared for person are currently taking to ensure that you are getting the maximum benefit from them.

Pharmacies offer a range of other services. Ask about:

  • Medicines Support Service – ask your pharmacy for a referral if someone over 18, registered with a GP, is getting confused or finding it difficult to manage their medicines.
  • Prescription home delivery
  • Flu jabs – This service is free of charge, if you are eligible
  • Healthy living – Ask a member of your pharmacy team
  • Self-care – advice about many common minor illnesses, if you, or someone you look after, is under the weather

Everyone has a right to feel safe, to make their own decisions, to be respected and listened to and live free from abuse or neglect. Some people find it difficult to protect themselves from physical, domestic, sexual or psychological abuse, such as threats of harm or abandonment. Forms of abuse also include: modern slavery or self-neglect and financial abuse such as theft, fraud and scamming. Trust your instinct, if you’re concerned that you, or someone else, an adult or child, may be suffering from abuse you can report your concern by calling Norfolk County Council anonymously if necessary, but please give as much information as possible.

You can call the Police on 999 in an emergency.

Norfolk safeguarding Adults Board
Norfolk County Council
0344 800 8020
National Domestic Violence Helpline
0808 2000 247 (24 hours)

Norfolk Carers Advice Line
0808 808 9876

Information for carers:

Where To Start
Practical Help With Caring
Planning Ahead
Young Carers
Money Matters
“My Carer Support Lead was approachable, knowledgeable and empathetic – an ideal first contact who was able to help.”
Individual Support Service feedback - local carer.
“I found my Carer Support Lead very friendly, informative and caring.”
Individual Support Service feedback - dementia carer
“By support and encouragement I was empowered to take control again of my own affairs which led to me having a full life once more.”
Individual Support Service - feedback local carer
“Although caring for my mum was hard work at times it was also enjoyable – I’m so glad I was able to do it, it’s great to be able to make someone feel comfortable.”
Caring as a positive experience - Male Carer
“Joan, 73, from Hoveton, cares for her husband, 75, who had a brain haemorrhage last year.  She found out about the support available from Norfolk Carers and took up some counselling to help her with the emotional side of caring and a short break to relax and go horse riding. She advises other carers to seek out information, advice and support:“You’ve got to think about the person you are caring for, but you must look after yourself too and not be frightened to ask for help.”
Joan - Hoveton
“My Carer Support Lead is an absolute star. She is always there when I need and has seen me through some difficult times.”
Individual Support Service - local carer feedback, Your Content Goes Here
“Mrs X said the grant was a considerable help in a very tight financial situation: “To say I am delighted a new fridge freezer is on its way is an understatement and I am so looking forward to the delivery.  My life will become much easier and I feel confident that the food held in it will now not defrost before I can get it cooked.  The help is very much appreciated.”
Funding Support feedback - local carer
“My Pilates course was excellent! I suffer from arthritis and it has helped this as well to keep me fit for caring. The Pilates/Yoga course gave me time to meet other people and enjoy the exercises. I am still carrying on the classes, keeping me supple to do my caring job.”
Local carer who cares for her 90 year old mother reflecting on how the Learning Grant has helped her maintain her health and wellbeing
“I now know if I need information you will only be a phone call away.”
Advice Line Survey feedback - Local carer
“Taking the course has increased my knowledge and made me look at things in a different perspective. I was a mental health nurse but this improved my understanding.”
Asperger's Carer feedback on Learning Grant
“I felt great after the short break (been caring for my 95 year old mum who has vascular dementia for 10 yrs) and ready to go back into her live-in care again. Thank you.”
Dementia Carer - benefits of Time For You

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